Shipping and Returns

At Bash Generation, we try our best to make your shopping as easy as possible by ensuring that we deliver efficiently and that returns are made as quickly and easily as possible. Please read the following Delivery and Returns Policy for information on our current practices.

Delivery Information

  1. Shipping Options
    Different types of shipment options are available to facilitate you. You will be able to choose from the standard, express, or next-day delivery at checkout.
  2. Shipping Times
    Normal shipping will take 3-5 working days for delivery. Express shipping will generally be completed within one to two working days, and the orders placed before 12 pm will be delivered the next working day.
  3. Costs of Shipping
    Shipping costs vary depending on the delivery service selected and will be shown at checkout. Free shipping might also be an option depending on the specific amount of the order.
  4. Track Order
    Upon shipment of the order, a confirmation email including the tracking number will be sent so you can check the status of your package online with that number.
  5. International Shipping
    We currently only ship to a limited number of international locations. For the most up-to-date list of countries to which we are able to deliver, please check our website.

Returns Policy

  1. Return Eligibility
    You have up to 30 days from your date of receipt for returning the purchased item for a full refund or exchange, providing that it is still unworn, unwashed, and with original packaging.
  2. Return Process
    Email to bashgenerationofficial@gmail.com with your order number and the reason for the return. We’ll give you a return authorization and instructions.
  3. Return Shipping Cost
    Customers are responsible for return postage except for defective, damaged, or incorrect items. In such cases, we will be responsible for the return shipping costs.
  4. Process Refund
    Once your return is received, we will notify you and process the refund within 5-7 business days. The refunds will be made to the original method of payment.
  5. Exchanges
    If you would like to exchange your item, simply follow the return process and re-order your item. This way, your new product will arrive as quickly as possible.
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